FAQs
EuroCave
Learn about our brand and policies.
What does Origine France Garantie mean?
This label is legally valid and certification is carried out by an independent body approved by the ProFrance association. To obtain the Origine France Garantie label for all of our cellar conditioners and wine cabinets, we have to meet 2 criteria :
- Between 50% and 100% of the unit cost price of our products must be French,
- The product's main features must have been created in France (i.e. it is manufactured or assembled in France, in our historic factory in Fourmies).
How long is the warranty protection for EuroCave products?
Most EuroCave products have a 3-year warranty period. Specific collections like Royale and Revolution have a 10-year and 5-year warranty period respectively.
What sets EuroCave shelves apart?
EuroCave wine cabinets boast a standout feature: state-of-the-art roller-mounted shelving. This unique design, ensures optimal bottle capacity. Our shelves are carefully crafted to accommodate various bottle shapes and sizes, offering customisation options for your collection. Choose EuroCave for shelving that prioritizes safety, smooth operation, and effortless access to your wine.
Wheredo I find my serial number?
Locate the serial number on the base of the inside right-hand wall at the front. For 2 and 3 temperature models (D or E models), the sticker is placed in the fridge compartment.
Delivery
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Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Any question?
You can contact us through our contact page! We will be happy to assist you.
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Contact us
Have more questions?
We’re happy to help you with choosing the right wine or cigar cabinet for your collection. Drop us a message.